Hotel rooms for the introverts among us are an anti-social haven. Nothing beats a hot shower, followed by settling into a freshly made bed in a terrycloth robe to watch mediocre television with a glass of wine. No one bothers you and for an exquisite moment in time, you have nary a care in the world. Then the realization hits. You’ve forgotten your toothbrush at home! You’re going to have to call the snooty concierge. You’re going to have to smile and tip and say thank you. You’ll have to deal with people. The chain of hotels has introduced the Botlr (the name is a cringe-worthy hybrid of ‘robot’ and ‘butler’), a three-foot tall service robot designed by California startup Savioke. Designed to evoke the tux-wearing butlers of old, this high-tech helper is dispatched by a human bellman after a customer calls the front desk. It then navigates its way through the hotels’ maze of corridors and elevators to bring critical sundries to your door. Crisis averted. Like the pizza drone and the Dutch gas pump jockey before it, this newest tech wonder looks to be another item in a long list of robots that threatens to crush jobs and wreak poverty among workers, only to become a minor marketing gimmick. Even Starwood execs are remaining somewhat reserved on the matter: “It is certainly not replacing our staff, but it is augmenting our ability to service our customers,” Brian McGuinness, senior vice president for Starwood’s Aloft line of hotels, told CNBC, adding that he only foresees one or two Botlrs at most per hotel.
(Excerpt) Read more at thefiscaltimes.com ...
